Sunday, June 23, 2019

RootsMagic Adds Live Chat to Its Customer Support Options

From the RootsMagic News (June 2019)

We've [RootsMagic] has always offered many different ways for you to get help using our software. And while we've offered it for many years already, we've upgraded and enhanced our Live Chat support option to better help our customers.

Live Chat allows you to work online with a live support technician to get immediate answers to your questions and even allows them to see your computer screen and guide you through the solutions.

To start a Live Chat session:
  1. Visit our website at
  2. Click on the "Need Help? Chat Now" box in the lower-right corner of the screen.
  3. Enter your name, email, and question.
  4. A helpful agent will soon be with you.
So if you have a RootsMagic question that you need help with, give our Live Chat a try!

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